Help desk & ticketing
Help Scout vs Kustomer
Neither has been through our ticket set yet. Everything below is published vendor data, labelled as such.
Side by side
| Measure | Help Scout | Kustomer |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Headline price | $50/seat | Not published |
| Free tier | Yes | No |
| Self-serve | Yes | No |
| HIPAA | Yes | Yes |
Where each one breaks
Written only once both have been through the ticket set. See how we test.