6 platforms
E-commerce Support
Support built around orders, returns and refunds, wired directly into Shopify.
Gorgias
The Shopify-native default, with the deepest order, return and refund actions in this category.
Zowie
Resolution-focused e-commerce agent that also pushes for revenue rather than deflection alone.
Richpanel
Leads with a self-service portal and puts the AI drafting behind it.
Yuma AI
Autonomous agent built only for Shopify brands, with no pretence of serving anyone else.
Siena AI
Sells on brand voice and empathy rather than raw deflection numbers.
Mavenoid
Product troubleshooting for hardware, which is a genuinely different problem from order support.
Why this category exists. Seven vendors position exclusively here. Concentration that tight signals a real buying segment rather than a marketing angle.