AI agents & chatbots
IrisAgent vs My AskAI
Neither has been through our ticket set yet. Everything below is published vendor data, labelled as such.
Side by side
| Measure | IrisAgent | My AskAI |
|---|---|---|
| Pricing model | Custom / sales-led | Flat rate |
| Headline price | Not published | Not published |
| Free tier | Yes | Yes |
| Self-serve | Yes | Yes |
| HIPAA | Unknown | No |
These two do not price the same way. IrisAgent bills custom / sales-led; My AskAI bills flat rate. Comparing the headline numbers directly is meaningless — which one is cheaper depends entirely on your ticket volume. See why per-resolution pricing inverts.
Where each one breaks
Written only once both have been through the ticket set. See how we test.