Help desk & ticketing
Kustomer vs Plain
Neither has been through our ticket set yet. Everything below is published vendor data, labelled as such.
Side by side
| Measure | Kustomer | Plain |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Headline price | Not published | Not published |
| Free tier | No | No |
| Self-serve | No | Yes |
| HIPAA | Yes | Unknown |
Where each one breaks
Written only once both have been through the ticket set. See how we test.