Learn / Regulated and compliance-sensitive answers
Can AI answer questions in a regulated industry?
Support where a wrong answer is a reportable event, not just a bad review.
What changes with AI
Usable only with strict grounding. Free generation is not acceptable in this context.
Where it goes wrong
Require the tool to follow written procedures and cite its source. If it cannot show where the answer came from, do not deploy it here.
Tools suited to this
All three sell on procedural adherence and auditability rather than conversational range.
Lorikeet
Built for support where being wrong is expensive — fintech, health, marketplaces. Follows written procedures rather than improvising.
Ushur
Customer experience automation for insurers and health plans, with compliance-grade governance.
boost.ai
Conversational AI focused on banks, insurers and public sector, where accuracy is audited.
These are suitability judgements, not test results. They are based on what each platform is built to do, not on our own measured performance — we have not run tickets through them yet.