Shopify Stores
Which AI support tool can look up an order and issue a refund?
Support that acts on orders, returns and refunds without handing off to a human.
6 platforms qualify
Filtered on criteria each vendor states publicly, not on our opinion. Every figure below was read on the vendor’s own page and carries the date we read it.
Gorgias
The Shopify-native default, with the deepest order, return and refund actions in this category.
Zowie
Resolution-focused e-commerce agent that also pushes for revenue rather than deflection alone.
Richpanel
Leads with a self-service portal and puts the AI drafting behind it.
Yuma AI
Autonomous agent built only for Shopify brands, with no pretence of serving anyone else.
Siena AI
Sells on brand voice and empathy rather than raw deflection numbers.
Mavenoid
Product troubleshooting for hardware, which is a genuinely different problem from order support.
Why we built this page. Seven vendors position exclusively for e-commerce; heavy 'Shopify' modifier usage across observed SERPs.